Information Technology Policies

The Arnold School Office of Information Technology makes computing resources (including, but not limited to, computer facilities and services, computers, networks, electronic mail, and electronic information and data) available to faculty, students, staff, and registered guests to support the educational, research and service missions of the University.

In doing so, the Arnold School Office of Information Technology has developed a system by which users can receive computer support. Suggestions for obtaining support, hardware and software purchases, user account support, and software support issues are all made with more efficient service in mind. Providing all of the information required in the initial support request for a new user, ordering hardware primarily from one manufacturer, or any of the other suggestions in this policy make all aspects of computer support better and more efficient.

Download complete IT Policy (PDF)